399 Bat Terms and Conditions

1 Introduction

Welcome to 399 Bat. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and 399 Bat ("the Platform", "we", "us", "our") governing your access to and use of the 399 Bat website, mobile application, and all associated gaming services available at 399-bat.vip.

By registering an account on 399 Bat, making a deposit, or placing a bet, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the 399 Bat platform.

These Terms should be read alongside the 399 Bat Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and the platform. Where there is any conflict between these documents, these Terms take precedence unless otherwise stated.

2 Eligibility

To register and use 399 Bat, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gaming under the laws applicable in your jurisdiction.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
• You must not be acting on behalf of another person or entity when registering or placing bets.
• You must not be a current employee, contractor, or close family member of a 399 Bat employee or contractor.

399 Bat reserves the right to request proof of age and identity at any time. If a player is found to be under 18, their account will be closed immediately, all pending withdrawals will be cancelled, and any deposits made may be returned at the platform's discretion after investigation.

3 Account Registration

Each player is permitted to hold one account on 399 Bat. Registering more than one account — whether under the same name, the same device, the same payment method, or the same IP address — is strictly prohibited. If duplicate accounts are detected, 399 Bat reserves the right to close all associated accounts and forfeit any balances pending investigation.

When registering, you must provide accurate and complete information. This includes your full name, date of birth, contact details, and payment information. Providing false information during registration is a breach of these Terms and may result in account closure and forfeiture of funds.

You are responsible for keeping your account credentials — including your username and password — secure and confidential. 399 Bat will never ask you for your password via email, chat, or phone. If you believe your account has been accessed without your authorisation, you must contact support immediately.

• One account per player — no exceptions.
• All registration information must be accurate and kept up to date.
• You are responsible for all activity that occurs under your account.
• Account sharing is not permitted under any circumstances.
• 399 Bat may require identity verification (KYC) before processing withdrawals.

4 Deposits and Payments

399 Bat accepts deposits via bKash, Nagad, and Rocket. These payment methods are integrated directly with the platform, meaning deposits are credited to your account balance in real time — typically within 10 to 30 seconds of the transfer completing on your end.

All deposits must be made from a payment account that is registered in your own name. Deposits from third-party accounts — including accounts belonging to friends, family members, or any other person — are not permitted. If a third-party deposit is detected, the funds may be held pending investigation and the account may be suspended.

• Minimum deposit: as displayed on the deposit page at the time of transaction.
• Maximum deposit: subject to the limits displayed in your account settings.
• Deposits are non-refundable once credited to your account balance, except in cases of verified technical error.
• 399 Bat does not charge fees on deposits, but your payment provider may apply their own charges.
• All deposits are processed in BDT (Bangladeshi Taka).

5 Withdrawals

Withdrawal requests on 399 Bat are processed to the same payment method used for the player's most recent deposit. This policy exists to prevent money laundering and to ensure that funds are returned to their verified source.

Before a withdrawal can be processed, your account must pass identity verification (KYC). This typically involves confirming your name, date of birth, and the payment account details associated with your 399 Bat account. Verification is a one-time process for most players and is completed quickly once the required information is submitted.

• Minimum withdrawal: as displayed on the withdrawal page at the time of request.
• Withdrawal requests from verified accounts are typically processed within 3 to 10 minutes.
• Unverified accounts may experience longer processing times pending KYC completion.
• 399 Bat reserves the right to request additional documentation before processing large withdrawals.
• Withdrawals cannot be made to a payment account that differs from the deposit source without prior approval from the support team.

6 Bonuses and Promotions

399 Bat offers bonuses and promotional offers to eligible players from time to time. Each bonus or promotion is subject to its own specific terms, including wagering requirements, minimum deposit thresholds, eligible games, and expiry dates. These specific terms are communicated at the time the offer is made and must be read carefully before accepting any bonus.

General bonus rules that apply across all 399 Bat promotions unless otherwise stated:

• Bonus funds must meet the stated wagering requirement before any withdrawal can be requested.
• Wagering requirements apply to the bonus amount unless otherwise specified.
• Only one bonus may be active at a time unless the promotion explicitly states otherwise.
• Bonuses are non-transferable and have no cash value until wagering requirements are fully met.
• 399 Bat reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice.
• Any attempt to abuse bonus offers — including but not limited to creating multiple accounts, placing offsetting bets, or exploiting promotional mechanics — will result in the bonus being voided and may result in account closure.

7 Fair Play and Prohibited Conduct

399 Bat is committed to providing a fair gaming environment for all players. All games on the platform use independently audited random number generators (RNGs) to ensure that outcomes are genuinely random and cannot be predicted or manipulated.

The following conduct is strictly prohibited on 399 Bat:

• Using automated betting software, bots, scripts, or any other tool that interacts with the platform without human input.
• Exploiting software bugs, glitches, or errors to gain an unfair advantage. Any winnings obtained through exploitation of a technical error may be voided.
• Colluding with other players to manipulate game outcomes.
• Using VPNs or other tools to circumvent geographic restrictions or account limitations.
• Engaging in any form of fraud, including chargebacks, false identity claims, or payment manipulation.
• Attempting to reverse-engineer, decompile, or otherwise tamper with the 399 Bat platform or its games.

399 Bat reserves the right to void bets, suspend accounts, and withhold funds where prohibited conduct is suspected or confirmed. Serious cases may be referred to law enforcement authorities.

8 Responsible Gaming

399 Bat is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available from your account settings at any time.

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Session Reminders: Receive notifications after a set period of continuous play.
• Cooling-Off Period: Temporarily suspend your account for a defined period.
• Self-Exclusion: Permanently close your account if you feel you need to stop gambling entirely.

If you are concerned about your gambling behaviour, or the behaviour of someone you know, please visit the Responsible Gaming page for more information and support resources.

9 Intellectual Property

All content on the 399 Bat platform — including but not limited to game software, graphics, logos, text, audio, video, and the overall design and layout of the website and app — is the intellectual property of 399 Bat or its licensed content providers. This content is protected by copyright, trademark, and other applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the 399 Bat platform for personal, non-commercial gaming purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the 399 Bat platform without prior written permission.

10 Limitation of Liability

To the maximum extent permitted by applicable law, 399 Bat shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or interruption of service.

399 Bat does not guarantee that the platform will be available at all times without interruption. While we maintain a 99.95% uptime target, scheduled maintenance and unforeseen technical issues may occasionally affect availability. We will make reasonable efforts to notify players of planned downtime in advance.

In the event of a technical error that results in an incorrect game outcome or an erroneous credit to a player's account, 399 Bat reserves the right to correct the error and adjust the account balance accordingly. Players are not entitled to retain funds credited as a result of a technical malfunction.

11 Privacy and Data

399 Bat collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection, storage, and use of your personal data as described in that policy. The Privacy Policy is available at 399-bat.vip/privacy-policy.

399 Bat uses industry-standard encryption (TLS 1.3) to protect data transmitted between your device and the platform. Account data, payment records, and game logs are stored in separate, access-controlled systems. We do not sell your personal data to third parties.

12 Changes to These Terms

399 Bat reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, we will notify registered players via email or an in-platform notification.

Your continued use of the 399 Bat platform after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the platform and may request account closure by contacting the support team.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the 399 Bat support team. Our team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Support: Available 24/7 via live chat in the platform
• FAQ: Visit our FAQ page for answers to common questions

For responsible gaming support, please visit the Responsible Gaming page. For information about how we handle your personal data, please read our Privacy Policy.